Physical Products (Book)

 – Return and refund

Costumer can return product and get refund in 40 day time, from moment purchase has been made. To return an item and get refund, costumer, at first, must  contact HTSMB.NET SIA via e-mail: contact@howtosellmillionbooks.com

After contacting us, costumer will need to send an item (book) to HTSMB.NET SIA, address Zvaigznu iela 7 – 8, Ventspils, Latvia, LV-3601. Expenses for returning an item must be covered by costumer. We will examine an item. If an item won’t be damaged by costumer, HTSMB.NET SIA will refund full item’s value. In case item don’t have damage, costumer will receive refund in 5-12 business days.

    * In return and refund situation first thing to do is – contact HTSMB.NET SIA via e-mail: contact@howtosellmillionbooks.com . We will give costumer instructions about next steps.

                                      – Cancelation

Costumer can cancel purchase, only if an item hasn’t been shipped out yet. ( If costumer have not received e-mail about orders completion )  Otherwise costumer must follow return and refund procedures. If costumer wants to cancel purchase first thing to do is contact HTSMB.NET SIA via e-mail: contact@howtosellmillionbooks.com. We will give to costumer instructions about next steps. If cancelation is succesful, costumer will receive refund in 5-12 business days.

                                       – Exchanges

HTSMB.NET SIA doesn’t practise exchanges between items ( costumer can’t exchange book to Audiobook or Ebook products ) 

                                        – Refunds

Refunds will be paid 5-12 business day time, from moment HTSMB.NET SIA notifies costumer about paying refund. 

Digital Products (Audiobook, Ebook)

HTSMB.NET SIA doesn’t refund , cancel or exchange digital products.